Frequently Asked Questions
Everything you need to know about furnishing your arena.
What is the estimated delivery time for large furniture items?
Standard shipping for large items typically takes 7 to 14 business days. You will receive a tracking link and a call from our logistics partner to schedule a specific delivery window once your order reaches your local hub.
Do you offer professional assembly services?
Yes, we offer 'White Glove Delivery' for an additional fee. This service includes room-of-choice delivery, full assembly of your furniture, and the removal of all packaging materials.
What is Gladiator's return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. Please note that items must be in original condition, and a return shipping fee may apply.
Are your materials sustainably sourced?
At Gladiator, we prioritize durability and ethics. 90% of our wood is FSC-certified, and we use eco-friendly finishes to ensure your home remains safe and sustainable for years to come.
Do your products come with a warranty?
Every Gladiator piece is built to last. We provide a limited 5-year warranty covering manufacturing defects and structural integrity to give you peace of mind with every purchase.
Can I request fabric or wood finish swatches?
Absolutely. You can order up to five complimentary swatches through our 'Swatch Request' page to ensure the colors and textures perfectly match your home's aesthetic before you commit.